Privacy policy

PRIVACY POLICY

(GDPR & CCPA Compliant)

Last Updated: November 19, 2025

BigIntellects (“Platform”) is owned and operated by Gencanyon Technologies (OPC) Pvt Ltd. We are committed to protecting your privacy and handling your data responsibly.

1. Information We Collect

We may collect the following types of information:

  • Name, email address, and phone number.
  • Account login details.
  • Payment and billing information.
  • Course progress data.
  • Uploaded assignments or submissions.
  • Device/IP information.
  • Cookies (analytics, essential, performance).

2. How We Use Your Information

We use your data to:

  • Provide and improve our services.
  • Process payments securely.
  • Offer personalized course recommendations.
  • Communicate updates and provide customer support.
  • Ensure platform security and prevent fraud.
  • Comply with legal requirements.

Note: We never sell your data to third parties.

3. Data Sharing

We share data only with trusted partners who follow strict confidentiality rules:

  • Payment processors (e.g., Razorpay).
  • Cloud hosting providers.
  • Analytics tools (to improve user experience).
  • Legal authorities (only if required by law).

4. Data Storage & Security

Your data is stored securely using industry-standard encryption and access controls to prevent unauthorized access, disclosure, or loss.

5. International Users (Worldwide Compliance)

By using our platform, users outside India agree that their data may be transferred to and processed in India, subject to applicable data protection laws.

6. Your Rights (GDPR & CCPA)

Depending on your location, you may request:

  • Access to your personal data.
  • Correction of inaccurate data.
  • Deletion of your data (Right to be Forgotten).
  • Restriction of data usage.
  • Opt-out of marketing communications.

To exercise these rights, contact: support@bigintellects.com

7. Children’s Privacy

We do not knowingly collect personal data from children below the age of 13 without verified parental consent.

8. Changes to Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.